Reponsiveness to quote request and timely support.

You can really get a good picture of accurate customer opinions

In general, I find Bazaarvoice's educational content, immersive webinars, and the overall breadth of knowledge all Bazaarvoice employees have to share regarding digital commerce best practices to be incredibly impressive & applicable. Even more so, in such a fast-changing space, Bazaarvoice never fails to react quickly & communicate cutting-edge strategies in real-time to its clients. Finally, I've always found Bazaarvoice employees to be more than willing to go the extra mile to make clients feel they truly have access to, understand, and feel confident to leverage not only Bazaarvoice's tools, but also the client's existing skillset in marketing/digital to reach their desired goals.