The all-in-one platform that allows our business to manage and respond to customer content such as questions and reviews makes everything quick and easy. The system of sampling reviews and mapping to the proper UPCs is very intuitive and easy to manage. The support staff is always very responsive and helpful, they are thorough in their investigations and always follow up in a timely manner to ensure we are always updated with the latest developments. I like how available the platform and staff are, we submit campaigns frequently and are always using the portal to monitor customer feedback and answer their questions. The setup and implementation of new campaigns is very simple and intuitive. They provide a lot of opportunities in the campaign submissions to provide instructions and details for exactly what you need from them. Syndicating the content to our different retail partners is very easy as they integrate with almost all major retailers and managing the content across platforms is very simple thanks to their portal.

As a supplier of products to a national retailer this platform allows us one place to keep track of all the reviews. We like that we can respond to customer reviews quickly and easily. It is fully integrated to the retailers website and I understand if our products were at other participating retailers the reviews could be linked. We are frequently on the dashboard looking at the reviews and using them to improve the product.

Definitely that it's user friendly as well as the number of features we gain. In addition the syndication to all the major retailers.