The playbooks for sales calls. They make sure we get everything right and don't miss any crucial step with a reach out to a prospect.
What we really liked is that their customer success manager Christian helped us set up and customize our own scripts and made sure that we are happy with the system.
Bao gives us the opportunity to design a uniform customer journey with structured playbooks for different contact points and to subsequently document the relevant framework parameters cleanly in our CRM. Furthermore, Bao enables us to increase the efficiency of our employees and to train new employees more quickly.
Thanks to Bao, we have the opportunity to train all sales employees uniformly. Every sales employee can follow the standardized process. This leads to fewer errors and increased customer satisfaction. All calls are documented consistently.
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