We are an international client and operate in Australia. Despite the distance and timezone challenges, the communication and level of service has been outstanding. For example, FormVerse made themselves available on a Sunday afternoon (their time) in case there were issues resulting from one of our systems being updated on a Monday morning. The whole team has been committed to our business and never fail to consider a request and I can't recall a time they were not able to offer a solution
We love the flexibility that the software provides. The project we are using the software for is unique and required a lot of steps to collect all of the information we needed. Anytime we asked "Can the FormVerse do this?" they worked with us to see if it could be done.
We are an international client and operate in Australia. Despite the distance and timezone challenges, the communication and level of service has been outstanding. To the level that FormVerse made themselves available on a Sunday afternoon (their time) in case there were issues resulting from one of our systems being updated on a Monday morning. The whole team has been committed to our business and never fail to consider a request and I can't recall a time they were not able to offer a solution.
FormVerse has given us the flexibility to build a set of forms that have streamlined a business process and allowed us to collect valuable data. The customization has been the most helpful. The customer service is amazing. Everyone we interacted with has been so helpful.
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