crafter.ai

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Crafter.ai is a no-code SaaS conversational AI platform that allows users to create a chatbot independently without the need to write any code. Compared to other platforms, it features a completely new method for creating highly performant, cutting-edge chatbots in just a few simple steps. The innovative cloud-based AI architecture allows users to select and integrate additional modules (bricks) into the bot’s basic behavior, giving them the ability to independently add new “capabilities” and functionalities to their chatbot. Users do not need to have any knowledge of artificial intelligence concepts or technical or data science skills to use it. The platform includes connectors to interface with third-party systems, such as social media platforms (WhatsApp, Facebook Messenger, Telegram), through APIs. An analytics dashboard allows users to access and monitor conversation data and download detailed reports, including conversation transcripts, total messages, missed messages (unhandled requests), handover requests (conversation transfers to operators), and leads generated by the bot.