The best part about Simplr is it actually converts my passive customer to active ones and making me earn a higher revenue. The contact centre solution is one of a kind and actually making my everyday job easier.

employee/hierarchy management is something which helps everyone in our organisagtion to search for anyone and their hierarchy, department, managers, etc. It really helps to maintain the repository for Employee documents such as Leave Policy, etc.

Simple to use interface and its very intitutive as well. AI integration of chat window is something we utilise extensively. As compared to its rivals , its a lot easier to use and API integration is very easy as well.