Assembled

113 reviews

Assembled is a modern workforce management platform built for rapidly scaling global support teams. We help teams forecast support demand, build and manage team schedules, track real-time performance and schedule adherence, and uncover insights to improve support operations. Most importantly, we provide schedule transparency not only to support managers/workforce managers, but also to the team handling calls/emails/chats. We allow your whole team to view schedules and overall performance metrics so that everyone can share ownership in success. We integrate with most major contact platforms, Google Calendar, and slack for seamless forecasting and scheduling. Our customers include Stripe, GoFundMe, Harry's, Monzo, and Slack. For a demo please visit: https://www.assembled.com/contact. We offer a free 2-week trial, during which we will work with you to ensure a speedy setup and seamless team rollout.