It will easy to use even for people are aren't really computer friendly. I like that it lets me see my schedule an week and advance so that I know when my breaks and lunches are. I like that I could figure out how to use it by just viewing it and going over it. It don't take some long guide that i had to read to learn how to use it

The addition of WFO during our upgrade to 8.2 SP2

Sometimes we have tools at our disposal, but we might not know the best ways to use it. Aspect gives the support for users to solve doubts and courses to learn how to make the best out of each tool. Then we are able to learn what we need for each role in the Corporation, finding faster ways to generate schedules and forecasts for planning purposes.