The forecasting module is setup to either manually input forecast or auto-generate based on historical

Request checking, personal account management and group allowances. The Superstate Analysis has definitely made a difference. Aspect WFO is a good enhancement in terms of look.

Aspect Workforce Management is a very robust system with a whole host of features to better help manage our workforce. The core software provides a number of reporting options as well as functions to help creatively solve staffing challenges. Aspect also provides services (such as APIs and web-services) that allow us to integrate our own tools into the system for a seamless advisor experience.