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Aspect Software, Inc.

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1 review
  • 2 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
1973
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Aspect Software, Inc. Reviews

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Profile Name
Star Rating
156
91
17
3
8
MA
Michael A.
08/07/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Aspect Quality Management (AQM) Review

AQM is fairly easy to use and has been reliable on 100% call logging,.
AT
Anteneh T.
Call Center System analyst at OCFO_OTR
08/03/2018
Validated Reviewer
Verified Current User
Review source: Organic

Aspect Quality Management

Aspect Quality Management is helping our department reviewing, scoring and discussing with agent for better performance
Peter P.
PP
Peter P.
Contact Centre Analyst at Virgin Atlantic Airways
07/30/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A Business Class Workforce Management Tool.

The ability to model and vary, with ease the model to ensure we have necessary staff to meet our customer's demands.

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HQ Location:
Westford, MA

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Year Founded
1973