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Aspect Software, Inc.

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1 review
  • 2 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
1973
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Aspect Software, Inc. Reviews

Review Filters
Profile Name
Star Rating
156
91
17
3
8
Tina W.
TW
Tina W.
Hazard Forecaster at Assurant
11/08/2018
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Hazard Forecaster

I like the ease of inputting metrics within the system.
Betsey L.
BL
Betsey L.
Workforce Consultant at Travelers
11/08/2018
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

I've been using Aspect Workforce Management for 12 years

What I like best is that after you get used to the interface and the way all the parts work as a whole, it all makes sense. I really like the way the upgrades look and feel, in line with changing technology.
Michael G.
MG
Michael G.
Contact Center Expert | BPO | Customer Experience | Director of Call Center Operations | Consulting
11/08/2018
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Director

User interface is easy. Agents can clearly see schedule.

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HQ Location:
Westford, MA

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Year Founded
1973