The Microsoft Office Calendar interface allows associates to see any changes made to their schedule, to include PTO approval, in near real-time. In fairness, this is a function that is in almost every other Workforce Management tool on the market today.

If I can conceive the idea I can find a way to do it in Aspect - it has the best ability to meet customer needs in the tool set.

They system is easy to use. The help modules are good. Easy to train others on