Aspect WFM provides so many opportunities for automation and self service. From providing Team Leaders the ability to manage and understand staffing levels to Team Members being able to manage their own attendance. Aspect WFM improves the efficiency of our WFM Team.

I think forecasting is the function I value most in Aspect. It has saved me much time and is very sensitive to business needs. It is an important platform. To succeed in the market, you have to sell and of course you need many clients to get high profits. To attract many customers, the most important factor is their satisfaction. The Aspect has been helping companies to achieve at lower costs better result. Aspect wins thanks to its many rich features and intelligent forecasting.

Good overall system for forecasting, scheduling, and real time management. Huge help when generating forecasting & schedules, and for tracking offline activities.