Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
Visualizing an entire account hierarchy, creating levels of influence, and then being given a score depicting the health of the relationships for that account is very beneficial and streamlined.
If you’re in B2B sales and using Salesforce, ARPEDIO is a no-brainer. It streamlines account management, helps you spot new opportunities, and makes deal-closing more strategic, without heavy admin work.
- Better Account Management: Keep your team aligned with structured planning inside Salesforce.
- Clear Org Charts: Easily identify decision-makers and key influencers.
- Find Hidden Revenue – White Space Analysis shows where to expand and flags at-risk deals.
- Smarter Deal Management: Improve forecasting and qualify deals with more accuracy.
- Strategic Relationship Mapping: Know who’s supporting you and who might be a roadblock.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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