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ARPEDIO Solutions

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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Robert M.
02/20/2025
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Review source: G2 invite
Incentivized Review

Great Account/Opportunity management

Visualizing an entire account hierarchy, creating levels of influence, and then being given a score depicting the health of the relationships for that account is very beneficial and streamlined.
Alberto P.
AP
Alberto P.
02/10/2025
Validated Reviewer
Review source: Organic

ARPEDIO is a Must-Have for B2B Sales Teams

If you’re in B2B sales and using Salesforce, ARPEDIO is a no-brainer. It streamlines account management, helps you spot new opportunities, and makes deal-closing more strategic, without heavy admin work. - Better Account Management: Keep your team aligned with structured planning inside Salesforce. - Clear Org Charts: Easily identify decision-makers and key influencers. - Find Hidden Revenue – White Space Analysis shows where to expand and flags at-risk deals. - Smarter Deal Management: Improve forecasting and qualify deals with more accuracy. - Strategic Relationship Mapping: Know who’s supporting you and who might be a roadblock.

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