ArkCase FOIA is easy to use and makes processing public records requests so much more efficient.

The powerful workflows help make the entire process more efficient, saving time--and stress! The Arkcase team is extremely flexible and capable to help design solutions which can not only support but streamline complex workflows. Too many organizations rely on manual steps and do not have efficient processes.

ArkCase FOIA comes ready out of the box as a SaaS solution. Agencies processing FOIA requests can offload the entire infrastructure to ArkCase as this is a managed solution. With no overhead for various software licences, no need of hardware to support the FOIA platform, agencies can save considerable funds each year. The redaction feature is really powerful. It can recognize PII and redact them automatically. There are rules in place that help find and mask out other sensitive information covered with one or more legal barriers. And the redacted version is a physically new file that is being sent out to requestors. There's zero possibility of hacking these files to remove the redacted stamps and expose the hidden information. Using a low-code configurator,non-technical staff can update workflows and forms if and when needed, making the FOIA agency less dependent on technical staff or tech support from ArkCase themselves. One of the favorite features of ArkCase FOIA is its powerful eDiscovery search. Finding relevant information in data and meta-data is quite easy. ArkCase FOIA can also search for words or mentions even in video and audio files. It has the ability to recognize different people talking in recordings, and annotate who said what, and provide timestamps that you can click and you're taken to the exact moment in the video where the searched phrase is being used.