I have quite a few international customers, and often you lose a whole day (sometimes two) in between them agreeing to the meeting and actually getting any progress in setting it up.
Day 1: Agree to meeting
Day 2: I propose meeting time
Day 3: They agree to meeting time
Day 4: I send invite
This can be very frustrating and it's nice not to have to worry about it anymore.
The app is more flexible than most appointment solutions and is a particularly good fit for SaaS business. The flexible design of how services and team members work is really nice.
They are starting to play around the edges of truly useful features like Pooled Availability which is very promising. They also give you full control over the CSS for the hosted pages, which whilst a little tricky for non-techies, is nice if you know what you are doing.
The support team are approachable and friendly and get a good sense that this is a company that genuinely wants to build a solid product for its customers.
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