The best features of AppColl are the ability to generate forms and documents that are pre-populated with the appropriate information for a matter, thereby eliminating the risk of human error data entry in the form creation.

AppColl does a great job of pulling together a number of things: generation of actions based on templates; auto generation of emails; auto notification based on USPTO updates; basic docketing of patent and trademark items; tracking of prior art on IDS; central repository for storing files; task generation and tracking. In addition to all of that, AppColl provides such services in a very financially prudent price structure.

When I have an issue, the response is fast, personable, and effective. I've gotten prompt attention even outside business hours. We are a small office with a very complex client structure and unique needs; AppColl is flexible enough to make this work well, even at our small scale, and at a reasonable price. They are continually working to add useful features and to keep pace with PTO changes. I liked AppColl when we started using it, and I love it now.