I love AppColl. I like that it's web-based so I can access it anywhere without horsing around with some antiquated VPN system. I like that it integrates with the USPTO's website to automatically download status updates for trademark matters, and now also you can manually instruct it to update patent matters from Private Pair once you've uploaded your credentials. I love that you can customize tasks and have automated emails be sent once specific events have occurred, or tasks have been created or closed. Simply put, this software allows me to run my practice without any administrative help because I have it set up to automatically generate all of my routine reminder letters/emails, as well as all of the template letters/emails that go out to clients. I also really like the Invoice module, which I use for all of my billing. I have been using this software for at least six years, and it has only gotten better with each update they put through.

AppColl's Support is wonderful! The ability to validate the data with the USPTO & Espacenet. Letter generation with the valid data makes mistakes a thing of the past. Importing and updating massive changes throughout the database with ease and speed. Saving time with automatically generating and sending the IP Staff dockets at a set time. Modification of tasks accordingly to the firms practice. The list is too long.

I appreciate that you can customize almost any setting to fit your need. If it is not customizable, there are ways around the settings to utilize the program in the best way for your firm workflow. I also enjoy the extensive training materials and ample assistance that's responsive in regards to urgent inquiries.