Anedot is easy to use and learn. The amount of features and information that is provided is very helpful. The dashboard is a great way to see important information all in one place.
I am the founder of a 501c3 and we streamlined our donor processing to Anedot in 2023. I have used and considered quite a few platforms over the last 20+ years, and one of the things I love best is that Anedot does everything in-house. They are the processor and the merchant services, so our transaction fees are very reasonable and almost all of our donors choose to cover the fees. It's very easy to use, and the customer care from set-up to everyday use is second to none!!! I have found their leadership team, on every level, to be accessible (like.....a for real person, imagine that!!!), incredibly responsive, and they take requests/suggestions and implement them when possible so that both our and our user experience is smooth, simple, and successful. The platform was easy to integrate with our website, and with some assistance, we were able to make sure all workflows were exactly right! We have donors who give on a recurring basis, others who give one-time, and our donors use Anedot regularly in supporting our nonprofit impact. I could not be more pleased with our decision to use Anedot and I would highly encourage any business to consider them if their services align with your needs.
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