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Alida

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111 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2000
Profile Type
Category

Profile Name

Star Rating

78
29
4
2
0

Alida Reviews

Review Filters
Profile Name
Star Rating
78
29
4
2
0
Jeremy W.
JW
Jeremy W.
Product Design Management | User Experience | Product Strategy and Agile Delivery
11/19/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A fully-featured research, VotC and community management tool

At Sunbelt, we use Alida for all of our VotC research using its embedded Touchpoint survey tool. We also make heavy use of the custom surveys for a variety of user research functions. And we use Alida's community management system to manage a group of over 700 research participants. I've found that it's relatively easy to use and effective in those roles. I especially appreciate the prompt and dedicated customer service we receive from our rep, which made implementation and integration straightforward. We use Alida daily for customer research.
Karly Jean L.
KL
Karly Jean L.
Customer Insights Specialist
11/18/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy to Use with Great Support, but Limited Survey Customization

It's been almost 6 years since I started using Alida, and I have seen huge improvements since then. The surveys are really easy to setup and the documentation is very helpful. Our success managers are really experienced and ensures that our projects are running smoothly and recommends best practices for us to drive out better insights with our studies.
Lynn G.
LG
Lynn G.
Managing Partner at LG Communications Consulting
11/18/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Alida Very useful

I have been using Alida for over 8 years, at times for multiple clients It is user-friendly and flexible in how we are able to use it for both panel studies and "external" studies with other user groups and subscribers. The basic survey tool is easy to use.

About

Contact

Phone:
+1 604 647 1980
HQ Location:
Toronto, Canada

Social

@Alida

What is Alida?

Build better products, refine user experiences, and test marketing campaigns, all with the leading community-centered research platform. Alida helps the most innovative brands create highly engaged research communities to gather feedback that fuels better customer experiences, user experiences, and product innovation. With on-demand access to the audiences that matter most, our clients create meaningful relationships, gather feedback at scale through various methods and channels, and gain valuable actionable insights…all on a single platform. Alida works with the most innovative companies in tech, media, retail, banking, and healthcare. Industry leaders like HBOMax, Adobe, Warner Bros. Discovery and lululemon rely on Alida's platform to connect with their customers to get deeper insights, infuse feedback into their organizations, and drive ROI.

Details

Year Founded
2000