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Alida

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111 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2000
Profile Type
Category

Profile Name

Star Rating

78
29
4
2
0

Alida Reviews

Review Filters
Profile Name
Star Rating
78
29
4
2
0
Dale F.
DF
Dale F.
02/18/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Extremely valuable

The fact that we didn't just get a software suite and left to our own devices, but instead have a support team assigned to us has been invaluable. The community management aspect as been extremely helpful. And the software itself is extremely useful as well. Being able to create custom member groups, profile variables, etc. All very helpful. I also find the survey creation tool very usable.
AW
Arianne W.
02/13/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Alida product and service is fantastic

Alida has a great interface that it intuitive and easy to use and when I get stuck, my customer success manager is always wiling to jump in and help me, and teach me how to do it next time. I also love the support we get for communicating with our research group - the team at Alida make it so easy!
Linda B.
LB
Linda B.
Product & Event Marketing guru, tackling AI and ambiguity and disruption taking place in the auto industry. And enjoying every twist and turn.
02/13/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Every business needs this!

There's so many benefits to having an Alida community but if I had to pick what I like best, it would be that I feel more connected to my customers. We have a community of power users who are super engaged and interested in our surveys and products. It is very easy to engage with them and get feedback that will help shape our product. Every business needs an Alida community so they can work backwards from their customers.

About

Contact

Phone:
+1 604 647 1980
HQ Location:
Toronto, Canada

Social

@Alida

What is Alida?

Build better products, refine user experiences, and test marketing campaigns, all with the leading community-centered research platform. Alida helps the most innovative brands create highly engaged research communities to gather feedback that fuels better customer experiences, user experiences, and product innovation. With on-demand access to the audiences that matter most, our clients create meaningful relationships, gather feedback at scale through various methods and channels, and gain valuable actionable insights…all on a single platform. Alida works with the most innovative companies in tech, media, retail, banking, and healthcare. Industry leaders like HBOMax, Adobe, Warner Bros. Discovery and lululemon rely on Alida's platform to connect with their customers to get deeper insights, infuse feedback into their organizations, and drive ROI.

Details

Year Founded
2000