Gleen is helpful all around in easily accessing any parts of your documentation, sites, docs, and more. But the real power comes in how it can pull it all together. You don't have to remember which source you have a bit of information in, just ask Gleen and it'll find it for you. Being able to train Gleen is also a huge boon, whether it got something incorrect, you want to provide a better answer, or have a particular special answer you want provided for certain types of questions, it's all easy to do. The setup was basically instantaneous and required zero technical knowledge. Being able to customize the personality is the icing on the top. We were able to set up our Gleen Bot to act as our ever omniscient guardian of knowledge (with a tiny ego problem) and we love it!