Airfocus has been really helpful in collecting user feedback in one place and making it easy to connect that feedback to initiatives in our roadmap. This has made it much simpler to ensure our plans are informed by user needs. The tool is also very customisable, allowing us to create workspaces and roadmaps tailored to our outcome based approach. This flexibility and ability to link customer feedback has helped us keep the team aligned and focused on achieving our goals.

The best thing about Airfocus is its modularity, which enables an extremely high level of flexibility. Literally everything can be customised within each workspace: roadmap views, fields within each view, swimlane groupings... even if something I need isn't immediately obvious, there is a way to make it happen!

The support team is amazing. Sometimes when I ask a question I receive a short video tutorial that they created for my specific use case. I also like how easy it is to setup a workspace for collecting feedback as an airfocus beginner and in addition to that Airfocus offers a lot of workspace templates that you can customize to your needs.