I first started working with Afton Tickets in 2022 for Green River Festival. Our sales rep Katie went above and beyond from essentially across the country to help get us set up and situated with the new system. We appreciated that Afton has in house customer service to aid us in managing the influx of customer questions and concerns we receive each year for the festival. Katie was always available for adjustments of our listings, as well as troubleshooting any unexpected situations that arose. That summer when it came time for the festival Afton sent Katie out to help us on site with ticketing- it made a HUGE difference in our productivity and comfort with the system as first-time users. Katie's knowledgible, devoted, and calm demeaner put our staff and volunteers at ease and contributed to an extremely successful experience at The Box Office. We have since used Afton for 4 Festivals (Arcadia Folk Fest- twice, Back Porch Festival, and another year of Green River Festival) and it has been a breeze. We haven't needed on-site assistance from Afton staff since that first year, but every event we can rest assured that Afton is available for our call or text at any time during the event to make sure each event goes smoothly. The ticketing page has proved customer friendly compared to other ticketing software we have used in the past- which is a big deal to us. We have also noticed that in between festivals when we come to the Afton team with any issues or concerns to talk through they are always very open-minded and supportive on hearing us out and adjusting anything they are able to to make our next event just as successful. The scanners + tablets we use (provided by Afton) are also extremely easy and productive to use. For our festivals we have a lot of staff/volunteer turnover throughout the event and these tools were easy to train each new worker on. I cannot reccommend Afton (and our sales rep Katie) enough, I am a huge fan!

The customer service is top notch at Afton. Their services are easy to use, and training volunteers - implementation is easy and straight forward. They are always available to help and your account rep is there for every step of the process.

Afton Tickets was less expensive than other ticket companies. They are local and were answer all of our questions promply and were able to fix our imput errors quickly.