The Smart Compliance website is easy to navigate as each service is contained within a link. Reports can be customized by year, quarter, agency to narrow down criteria and produce reports without unncessary information. Tax agency notices can be uploaded for research with auto fill feature to save time. Invoice and reports are available anytime and are stored indefinitely for old and/or closed periods. Drag and drop wage file upload is great - wish tax and garnishments worked the same. The customer service teams and reps who work at ADP for the smart compliance site are knowledgable and usually able to resolve issues quickly and efficiently. I use the site several times a week and every update seems to always bring better features to aid in processing payroll, paying taxes, and taking care of garnishment payments. Also having a direct link to W2/year end functions and testing is great.

ADP SmartCompliance has been super helpful to us in keeping our organization compliant. I've really come to appreciate how user-friendly the platform is when training others how to use it. Everywhere from uploading tax notices to setting up new accounts and validating garnishments with our payroll system has been an almost seamless process. I also like that everything is accessible within SmartCompliance. If I have a question, there are help links available, along with chat and service request options. My favorite aspect of ADP SmartCompliance is how time-saving it is. This is important because it allows our small payroll team to focus on other specialized tasks.

Everything has been very smooth and the customer service is awesome.