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8x8 Cloud Communication

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1,060 reviews
  • 9 profiles
  • 14 categories
Average star rating
4.2
Serving customers since
1987
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8x8 Cloud Communication Reviews

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Profile Name
Star Rating
638
335
76
21
38
Jonathan J.
JJ
Jonathan J.
I am the 0 and 1nly
01/27/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

very good - the real problem is not 'in jitsi'

It's free, open source, as easy to use as anything else out there, if not easier. It's no encumbered by being associated with the big companies, and does not obsessively try to sell you all the nonsense that Zoom seems to be pushing on you
Sanjeev S.
SS
Sanjeev S.
01/27/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Excellent Product with all the required communication features

Calling Quality and uptime is good and we can customize the seetings as per our requirements.
SH
Symone H.
01/23/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Improvement in Customer Experience

8x8 has a user friendly platform that allows organizations to take control of their contact centers. This platform has been helpful to my organization for the past 2 years. We easily implemented the platform because we were already using 8x8 work.

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HQ Location:
San Jose, CA

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@8x8

What is 8x8 Cloud Communication?

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

Details

Year Founded
1987
Ownership
NYSE:EGHT