Products

Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured

Alvaria CXP empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach.

Automate decision making and campaign management and refine the quality of interactions with precision and efficiency.

Alvaria Engagement Analytics is a powerful speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer satisfaction across all customer communication channels.

Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.

Aspect Unified IP Contact Center brings all contact options together in one place, on one platform, so agents can keep talking, typing and conversing. Aspect Unified IP Contact Center simplifies and flexibly manages omni-channel interactions across voice, email, chat, SMS, IM and social. It offers multi-session contact handling and tight integration with industry leading CRM applications, helping you manage and deliver differentiated customer experiences that make your company easier to do busin

In order to achieve your business goals, you need to ensure your call center agents, managers and supervisors are in alignment. With Alvaria Performance, you can compute historical and real-time metrics and present them in ways most useful to the role of each user — allowing employees to understand where they need to take action for improvement or where targeted coaching should be applied to ensure goals are aligned and achieved.

Use Alavi’s affordable AI & Data Science to grow your e-commerce business quickly and profitably

Alvarium is a Method to the Madness to bring an Order to the Chaos. Alvarium helps organizations to find answers to why to transform, what to transform, when to transform and how to transform. Over two decades into solution consulting and deployments across industries and markets, we have experienced the chaos that persists due to random adaptations of Digital Transformation initiatives.

A&M is a professional services firm that delivers performance improvement, turnaround management and business advisory services to organizations seeking to transform operations, catapult growth and accelerate results through decisive action.

Aspect Quality offers effective ways to assess quality of voice and text-based customer interactions drawing from multiple sources of quality including supervisors, QA analysts, customers and others. These features help small, medium and large enterprises enhance customer satisfaction, improve agent effectiveness and comply with increasing legal requirements and security concerns.

Aspect League uses game mechanics to motivate and engage call center employees both intrinsically and extrinsically seamlessly aligning employee behaviors to company goals — resulting in improved employee retention, performance, customer satisfaction and profitability.

Streamline Your Regulatory Process with eReg. Think beyond the binder. Save money, improve efficiency, and enhance regulatory compliance across your organization with a 21 CFR Part 11-compliant system designed to adapt to regulatory workflows for any size research site.

Altar.io is an Award-Winning Product & Software Development Company committed to providing end-to-end IT services in Web, Mobile & Cloud. From inception, UX/UI design, and development to Software deployment. Altar has successfully helped worldwide entrepreneurs and Business Leaders disrupt their industries.

Campaign Manager is a customer experience orchestration tool that enables Adaptive Marketers to automate a consistently relevant adaptive customer experience by simultaneously utilizing the latest state of each customer relationship across multiple campaigns and channels.

Alaris inVoice is a billing and provisioning software provides customer with rate plans creation, customer information management, routing system, and analytics.

Varicent provides tools and information for your sales reps - ensuring accuracy and efficiency. Managers and administrators can take control of their operations, eliminate surprises and make better strategic choices for their variable incentive programs.

Struggling defining your compensation plan? Your commission calculation takes you a long time ? Your sales do not have enough visibility and transparency on their targets ? Qobra is a SaaS software that allows you to manage variable compensation for salespeople to help you meet and exceed your sales targets. We integrate with your CRM to calculate commissions for your sales. We have convinced clients such as Doctolib, Spendesk, Agicap and we hope to convince you too !

We specialize in supporting B2B companies with direct, go-to-market outbound sales development, and lead generation, focusing on top-of-the-funnel activities to drive our clients’ sales pipeline. Our disruptive and unique model combines USA-based strategic consulting, global teams, and technology to deliver hyper-personalized outbound digital and cold-calling campaigns. By actively hunting for opportunities, we free up your sales team to concentrate on closing deals rather than sourcing leads