Products

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Web-based accounting software for small business and freelancers.

OurPeople is a revolutionary mobile communication platform that is disrupting the Human Capital Management (HCM) industry. Companies struggle worldwide to actively communicate with their Non-Desk Employees.

The EdgeTier platform is a complete customer conversation analytics platform that helps brands dramatically improve their customer experience through the insights hidden within their support and survey messages. It's hard to manage high-volume, fast-paced, multi-lingual customer conversations in B2C environments. There is relentless pressure to meet service level agreements, continually improve customer satisfaction, and report insights back to the business. Operations managers and customer expe

Emtropy helps you improve your customer service quality and drive higher customer retention and loyalty. Our proprietary AI-powered QA automation replaces spreadsheets and manual reviews with unbiased analyses of 100% of conversations at scale. Powerful AI engine Easy to use dashboards Scalable We provide personalized agent insights to help you take action and focus your agent coaching. Easy to use dashboards, trends, and email alerts let you quickly take action. Start helping of all your

Beekeeper is an award-winning mobile communication platform for non-desk employees.

Instant answers for any question. Create an AI that knows about your company knowledge and can instantly answer any question. Add it to your Slack or Teams, help desk, or website. Train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. It takes 1 click to set up, and is fully private. Team chat: eesel can automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Helpdesk: eesel can automatic

Lovely Views replaces Zendesk's standard Views and Search with many powerful features and advanced search capabilities.

Premium Plus: Your Zendesk Premier Implementation Partner As a recognised Zendesk Partner, Premium Plus is dedicated to helping businesses elevate their customer and employee experiences. We specialise in implementing Zendesk and delivering customised solutions to maximise the potential of Zendesk and ensure every interaction with your customers is optimised and exceptional. Why Choose Premium Plus? - Expert Consultancy: Our team of certified Zendesk experts work closely with you to understa

Ticket Parser by Knots automatically extracts relevant information from the Zendesk ticket and updates it to custom fields. Search and extract order IDs, email addresses, or any other info based on a specific pattern and store it in a custom field within the Zendesk ticket, instantly. Context info is the key to solving tickets quickly, automating processes, and connecting Zendesk to your CRM tool, ERP, webshop, or any other backend system.

Specializing in datacenter technologies such as virtualization with VMware and Citrix, application delivery with products such as Citrix XenApp and XenDesktop, collaboration with SharePoint, desktop virtualization, network monitoring using products such as SolarWinds, and Paessler, and SAN storage devices for NFS, CIFS, and iSCSI targets

eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through prope

Brainfish is an AI-powered help center platform that uses natural language processing to provide instant answers to customer service questions. Brainfish uses machine learning algorithms to analyze customer queries and provide instant responses based on the context and intent of the question. It integrates with a range of popular help desk software (such as Zendesk) to enable seamless integration into existing customer service workflows. Brainfish is designed to use your content to answer a wi

We're a team of Zendesk experts with a passion for building user-first customer experiences that scale. We can help launch your Zendesk within 7 days and for FREE. Check out our Starter+ package for more info.

In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions. ❌  Problem Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-cons

WorkJam is the leading employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

Re:Desk is a customer service software for small business. It helps to organize support system from scratch, reduce customer support service workload and increase and control customer satisfaction.

Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Zendesk, E-mails, SMS Texts, Notifications, and more. - Integrates with your OpenAI API Key - Choose OpenAI Model - Custom Prompt - White Label & Design Customization - Multi-platform Customer Support - No coding required - Simple and Easy to use Suppo

TissueApp is an integration solution to integrate Zendesk with Github issues.

Klick-Zen provides a button within Zendesk support emails that enables customers to respond to tickets easily.