Products

Restaurant Call Center is a system designed to enable multiple location restaurant chains that helps with phone-in catering, takeout, and delivery sales from one location.

Make the management more efficient with our call center quality assurance software.

Lifesize CxEngage cloud-based contact center enables customers from SMB to enterprise to deploy office-based and virtual agents globally, with powerful queuing, routing, and reporting features.

CloudCall is the intelligent phone system that integrates with your CRM. Our communications platform provides intelligence for businesses through capturing calls, chats & collaboration to deliver a single view of multi-channel customer interactions.

Knowlarity's Cloud Contact Center is a comprehensive, cloud-based communication platform designed to streamline customer interactions for businesses of all sizes. By leveraging advanced telephony solutions, it enables organizations to manage inbound and outbound calls efficiently without the need for extensive infrastructure. This solution integrates seamlessly with existing CRM systems, providing real-time insights into customer conversations and agent performance. Key Features and Functionali

Zultys Integrated Contact Center (ICC) is a comprehensive solution designed to optimize contact center operations by efficiently managing high volumes of customer interactions. Available as both web-based and desktop applications, ICC offers a suite of features aimed at streamlining processes and enhancing the customer experience. It caters to customer service departments of varying sizes and call volumes, providing tools to improve productivity and effectiveness. Key Features and Functionality

Salesmsg makes it easy for businesses to send and receive text messages.

Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.

Get queues, on-demand recording, reporting and more.

Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand market reach and establish a local presence with access to local numbers in hundreds of cities, connecting agents worldwide. Users can make and receive calls from computers or mobile devices, access unlimi

Leaping AI offers advanced voice AI agents designed to automate complex call center operations, delivering customer satisfaction on par with or exceeding that of human agents. These self-improving digital workers are trusted by enterprises and large retailers to handle high call volumes efficiently, reducing operational costs and enhancing service quality. Key Features and Functionality: - Human-Like Conversations: Utilizes state-of-the-art generative AI technology to provide natural, human-li

By developing our solutions, we have utilized our many years’ experience gained from implementing hundreds of contact centers.

Enghouse Interactive specializes in software and services designed to transform contact centers (including work from home agents) into a growth engine for businesses globally.

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

FreJun is an automated collaborative tool for making your meetings more Purposeful and easier with your colleagues, customer and anyone related to your work

Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.

Acqueon Campaign Manager is an advanced omnichannel campaign management solution designed to enhance revenue outcomes in sales, collections, and customer service operations. By integrating seamlessly with existing contact center infrastructures, it enables businesses to engage customers proactively through intelligent, multi-channel campaigns, workflow automation, and predictive analytics. The platform leverages AI-powered revenue intelligence to increase Right Party Contact rates and boost agen

Pipes.AI uses human-guided AI calls and texts to instantly follow up with your digital leads, converting them to live calls of actual prospects into your call center.

Total Lead Domination is a SaaS platform for health, life and other ancillary insurance sales. It is tailored for callrooms and call centers that deal with heavy lead volume and includes a VOIP / SIP Service for inbound sales and recordings.