Products

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

Amazon AppFlow is a fully managed integration service that enables you to securely transfer data between Software-as-a-Service (SaaS) applications like Salesforce, SAP, Zendesk, Slack, and ServiceNow, and AWS services like Amazon S3 and Amazon Redshift, in just a few clicks. With AppFlow, you can run data flows at enterprise scale at the frequency you choose - on a schedule, in response to a business event, or on demand. You can configure data transformation capabilities like filtering and valid

Hyro Adaptive Communications platform automatically scrapes a variety of data sources such as website, databases, APIs and beyond. With its Adaptive text, voice, and touch capabilities that adjust to changes in context Hyro empowers some of the world's leading brands that are leveraging its innovative machine learning and Natural Language Understanding engine — that allow them to deliver next-gen conversational experiences that keeps their customers engaged, and increase conversions. What's mor

👩‍💻 Trusted by 1600+ Support teams. 🎬 Screen Recording and Co-browsing to resolve tickets up to 5x faster 🔌 Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. 🪄 End-users don't need to download anything. 👀 View end-users' console logs 🔐 Enterprise-grade security 📈 Customer Stories: +60% Time to Resolution, -35% Escalation Rate, +20% Customer Effort Score.

When companies rely on manual actions, valuable time is often wasted updating systems instead of focusing on work that drives the business forward. Zenphi is a powerful No-Code process automation solution, designed for Google. With Zenphi you can automate simple to complex business processes (i.e. HR Onboarding, CRM workflows, Invoice Management, Inventory Management, Service request, multi-step approvals) without the need to write code. You drag, drop, and automate. Zenphi runs on GCP and op

Conclude is the solution for unified collaboration on Slack and Microsoft Teams. Keep your conversations connected by integrating chat across Slack, Microsoft Teams, Zendesk, and Jira, with no-code apps for ticketing and even better collaboration. 👉Conclude Link connects Slack and Microsoft Teams facilitating bi-directional communication between both programs, ensuring that messages, reactions, and more work together seamlessly. Work from your preferred messaging platform, share and sync files,

OneDesk's project management software allows project managers to assign tasks, manage projects and portfolios, and track timesheets.

HappyFox Workflows is an advanced workflow automation solution, designed to expedite business processes, improve organization-wide productivity, and reduce human errors. Our intuitive builder lets you build complex workflows across multiple applications like Salesforce, HappyFox, Zendesk; all by yourself, without any coding expertise. You can create sophisticated workflows with approvals, forms, data extractions, conditions, field updates, and many other advanced features.

Aprikot is a Quality Assessment (QA) and feedback tool for teams. With the use of a handy chrome extension, QA reviews have never been easier! Integrate with Zendesk, HelpScout, or use stand-alone mode to score anything you can open in Chrome.

Fini is an AI-first customer support platform helping companies deliver 5 star customer support experiences with zero code. Fini integrates with your internal company data and helps solve ~70% of customer support issues across platforms (Email, Chat, Slack, Intercom, Discord, Zendesk, Front, etc.) using Generative AI. Fini can be deployed in 100+ languages. Fini is backed by YC and Matrix, and is helping 100+ companies globally including Duolingo, Distrokid, Meesho.

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

Know when you’re needed without sifting through tickets. Stylo prioritizes the most pressing customer issues for you in seconds. Never miss a critical moment. How does it work? Without leaving Zendesk, Stylo scans every support ticket and lets you know how that customer is feeling- Frustrated? Delighted? And flags the most urgent tickets. So you never miss a critical moment (or VIP customer). If you want to Stop long wait times caused by ticket escalations Stop spending hours updating tags

HappyFox Chatbot is an AI-powered, enterprise chatbot solution for customer support and self-service use cases. It is easy to implement and integrates with HappyFox Help Desk and Zendesk Support to create tickets and to keep the conversations in sync. Free up your support staff's time for the questions that matter.

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

Git-Zen coordinates your Zendesk tickets with your GitHub commits and issues.

One app to boos them all. Integrate, sync or migrate Jira, AzureDevOps, Asana, Wrike, ServiceNow, Zendesk, Trello, GitHub, and GitLab.

Reach and convert more clients. Get more appointments with less time spent on the phone.

Anecdote is an AI-powered feedback analytics platform purpose-built for Product, CX, and Engineering teams to uncover a goldmine of insights from their customers' feedback. Plug in your qualitative feedback tickets from sources such as Intercom, Zendesk, App Store and Google Play and uncover the reasons why customers churn.

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr