Products

Collection of Zendesk custom Data Actions expand the functionality of Genesys Cloud's Architect flows.

GenesisSolutions assists clients in a range of industries in Enterprise Asset Management

Agilysys InfoGenesis POS is a comprehensive point-of-sale solution tailored for the hospitality industry, including hotels, resorts, casinos, and food and beverage outlets. It offers a scalable and flexible platform that supports both fixed and mobile devices across Windows, Android, and iOS operating systems. Designed to enhance operational efficiency and elevate guest experiences, InfoGenesis POS integrates seamlessly with various property management systems and provides robust reporting capab

Jenesis Software creates enterprise quality Agency Management System Software for the Insurance Industry.

The Genesis SSP powered by Page Intelligence improves the performance of outstream video. The platform tests and selects one of multiple formats on the fly, adapting to how the user is consuming the content.

CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.

GeneXus allows to create mobile and web apps from one source for iPhone, Android and Desktops.

Amazon Polly is a fully managed service that converts text into lifelike speech, enabling developers to create applications that can "speak" in a natural and human-like manner. Utilizing advanced deep learning technologies, Amazon Polly supports a wide array of languages and offers numerous voices, allowing for the development of speech-enabled applications tailored to diverse audiences. This service is designed to enhance user engagement and accessibility across various platforms, including mob

With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

Playvox WFM makes Workforce Management simple. Our aim is to ensure that one of your biggest costs; your people, are being effectively utilized allowing you to better schedule to actual workload, manage your cost and improve your customers satisfaction. Agyle

Outleads is the only call analytics solution that integrates with every Genesys inbound product including GME, GVP, all Cloud solutions, as well as chat, text, and e-mail. We offer unmatched customization & seamless implementation at the most competitive cost and scale - guaranteed.

Shelf is a content sharing platform designed to help distributed teams organize, declutter, and instantly find their most important resources in one place.

Amplix is a provider of technology advisory services and software solutions, dedicated to enhancing the decision-making and operational efficiency of IT departments across various industries. By leveraging deep technical expertise and strong vendor relationships, Amplix offers comprehensive services that encompass data connectivity, cloud telephony, customer experience, security and managed services, business continuity, cloud optimization, and data center solutions. Their proprietary software p

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

livepro is passionate about improving customer service through effective knowledge management

Outleads is the only call analytics solution that integrates seamlessly with any Genesys inbound solution, including GME, GVP, all cloud products, as well as chat and e-mail. The integration delivers web session data captured by Google Analytics and AdWords to contact center agents, enhancing the customer experience.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their customer experience operations are compliant, competitive, and productive

Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

Amazon Lex is a service for building conversational interfaces into any application using voice and text.

Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.