Products

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade fea

A single platform that benefits everyone involved in running a mobile app from product, marketing, analytics to support and community teams. Integrate with over 30 services you already use: Salesforce, Zendesk, Tableau, etc.

One simple data management supertool for cloud platforms. Effortlessly organize, manage, and cleanse data in Salesforce, Marketo, Intercom, Zendesk, Hubspot, Yext.

SyncApps integration platform allows any business to create Enterprise level software integrations using a simple point & press interface to integrate Dynamics 365, Mailchimp, Constant Contact, NetSuite, Salesforce, QuickBooks, Zoho CRM, Zendesk, Xero, Highrise, Handshake, SugarCRM, SuiteCRM and many more.

Forethought AI is an AI-powered teammate to help customer-facing teams find answers quickly and respond faster — reducing time-to-resolution by 30%. After scanning an open support ticket to understand intent, Agatha automatically pulls relevant information from all your knowledge sources (past tickets/cases, help articles, cloud docs, etc) directly into your helpdesk (Salesforce, Zendesk, Front, etc) and recommends the best answer.

Albato is the all-in-one platform designed to connect over 800 prebuilt cloud apps and automate your business processes—all without a single line of code. Simplify workflows, save time, and optimize productivity with a solution built for efficiency and scalability. Our plans include unlimited automation steps per month, unlimited users per account, and access to advanced tools like the Router and Iterator. You can build custom integrations using the App Integrator, track 30 days of execution log

Ethena is a compliance training platform—with informative, cringe-free content delivered through innovative methods—that actually works. Ethena's training is trusted by top tech and professional services firms including Netflix, Zendesk, Figma and others. We're backed by GSV, Homebrew, Neo, Village Global, and other aligned investors, and were profiled in Tech Crunch and Forbes. Our advisory team includes Frances Frei, and top Legal and People Ops professionals.

Manage your hardware and software assets across locations with our cloud-based IT asset management software. AssetSonar keeps you up-to-date with real-time insights relating to checkout, hardware details, and service histories. Auto-discovery and license management make purchasing and license renewal decisions effortless. It allows you to track licenses and warranties, schedule services, scan asset labels, and integrate with Zendesk to streamline your IT service management. Try it for Free!

Pylon is the customer ops platform for modern businesses. Pylon helps companies that interact with their customers over shared Slack or Microsoft Teams channels scale their operations. This includes syncing customer questions in Slack with support systems (Intercom, Zendesk, etc), sending product updates across your shared Slack channels, and automating customer operations in conversational platforms. Pylon is trusted by fast growing companies like Hightouch, Causal, and Courier to help improve

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Lean Layer is a boutique operations practice specifically designed for resource constraint organizations with big ambitions. We make sure our customers: Hit their booking and revenue targets Connect the dots between marketing, sales and customer success so that they can operate cohesively Onboard people quicker and more effectively Anticipate, prepare for and respond to diligence requests from investors and board members And of course, implement and maintain marketing, sales and customer s

See the cost of effective spend management. From fast growing startups to mid sized businesses with complex spending needs. Find out how Spendesk can help your business spend smarter.

Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. With Kindly, you

Rootly is a Slack-native incident management app and platform that automates tedious manual work during incidents. 1,000's of users around the world trust Rootly daily to create a simple, consistent, and delightful incident management process. Some things you can do and automate with Rootly: - 🧪 Creating dedicated incident channels, Zoom rooms, and Jira tickets - 🧑🏾‍🤝‍🧑🏾 Looping in the right teams/responders and assign roles (e.g. Commander) - ⏰ Setting reminders and tasks (e.g. upda

SweetHawk offers apps for Zendesk to boost productivity.

Strac is a 1-stop shop for all things PII (Personally Identifiable Information). Strac is a Data Loss Prevention software that protects businesses from security and compliance risks by a) automatically detecting and redacting sensitive data across all communication channels like email, slack, zendesk, google drive, one drive, intercom, etc. and b) protecting sensitive data on front end apps and backend servers such that sensitive data never touches servers. Integrate with your SaaS apps in minu

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

App Volumes is a portfolio of industry-leading application and user management solutions for Horizon, Citrix XenApp and XenDesktop, and RDSH virtual environments. App Volumes can help reduce IT costs by up to 70% and is a key component of JMP: the next generation of desktop and application delivery.

CRM and Kanban. is a Zendesk Support add-on that helps fetch sales right from your tickets. More about its features: - Create custom sales pipelines with multiple stages - Create custom deal forms to collect all the sales necessary details - Create products and link them to specific deals - Assign different statuses to CRM users - Forecast sales over specific time periods - Measure sales team performance - Keep track of all events (actions) With CRM and Deals, it's easy to unify

Workent turns your Slack connections with customers into a revenue machine Using Slack with customers has major upsides including: - Brings customers and internal teams together - Informal, friendly and instant responses - All Information in one place supporting seamless hand off Worknet helps Account Executives and Customer Success Managers take it to the next level - Execute what's important effectively - smart unified inbox and prescribed guidance for AEs and CSMs - Engage pro