Products

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Freshdesk Customer Success helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships.

Frio is a fully responsive theme and is Retina ready to give your readers a pleasant reading experience. It has been tested out to the hilt, and its minimalistic design makes it super easy to navigate. Frio features a floating search box at the center of a large parallax image.

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Combine the best of two worlds: integrate the power of PureCloud with your Freshdesk Mint environment. This omnichannel integration sets a new standard for CTI’s, empowering your team far beyond what you’re used to. Your team will be in full control of all interactions needed to optimize the cx of your customers

Devart SSIS Data Flow Components for Freshdesk allow you to integrate Freshdesk data with other databases and cloud applications via SQL Server Integration Services (SSIS). They include optimized Freshdesk Source, Freshdesk Destination, and Freshdesk Lookup components and provide their own Freshdesk Connection Manager with lots of Freshdesk-specific connectivity features. - Export data from Freshdesk to various sources - Import XML, CSV, and other files to Freshdesk - Automate Freshdesk int

Devart Excel Add-in for Freshdesk allows you to connect Microsoft Excel to Freshdesk, quickly and easily load data from Freshdesk to Excel, instantly refresh data in an Excel workbook from the database, edit these data, and save them back to Freshdesk. It enables you to work with Freshdesk data like with usual Excel worksheets, easily perform data cleansing and de-duplication, and apply all the Excel's powerful data processing and analysis capabilities to these data.

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently. Key Features and Functionality: - Intelligent Reminders: Monitors Slack chan