Articles

Communication can be difficult even when there isn’t a language barrier.

Is there anything more confusing or nerve-wracking than doing your own taxes?

Sales wants more leads, and it’s your job to deliver them. Now what?

The proliferation of software throughout our working lives has transformed some of the most basic elements of business conduct.

As much as we’d all like to be crisis-free, it’s an idealistic concept. A crisis is inevitable in business, and its occurrence can significantly impact a company's reputation and operations. 

What is mileage tracking? Mileage tracking is the practice of keeping a mileage log for a tax deduction or reimbursement. This includes business travel such as client meetings, business errands, or getting work supplies. All of these activities count as deductible mileage, or mileage one is able to track and expense. 

Day in and day out, HR managers are inundated with requests.

Communication is the key that most of us never find.

Every growing business encounters a daily onslaught of support requests from potential and existing customers. Even the most elite customer support teams can be defeated by the endless inquiries. The results: missed emails, ignored phone calls, a million open tickets on the support spreadsheet, and a sharp decline in customer satisfaction.

Quick, there’s an image crisis on the loose! Who you gonna call?