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The 21 Essential Customer Service Skills for Every Employee

The 21 Essential Customer Service Skills for Every Employee

It’s easy to fall down the rabbit hole of customer-acquisition. 
by Kristen McCabe
The 3 Types of Logos: A Method to the Madness

The 3 Types of Logos: A Method to the Madness

A picture is worth more than a thousand words — sometimes, it’s worth a billion dollar company.
by Daniella Alscher
How to Produce eLearning Videos in a Smart, Compelling Way

How to Produce eLearning Videos in a Smart, Compelling Way

The days of packing your employees into a conference room for hour-long training sessions are a thing of the past. 
by Lauren Pope
What Is Property Management? (+Why It’s Important in Real Estate)

What Is Property Management? (+Why It’s Important in Real Estate)

Rental properties can be a serious cash cow for real estate investors.
by Izabelle Hundrev
5 Types of Environmental Graphic Design

5 Types of Environmental Graphic Design

A store with no labels; streets with no signs; hotels with no room numbers.
by Daniella Alscher
What Is an Insider Threat? How to Detect and Prevent It

What Is an Insider Threat? How to Detect and Prevent It

With each passing day, we grow more dependent on apps and devices to manage our lives, both inside and outside work.
by Mara Calvello
Data Manipulation

Data Manipulation

What is data manipulation? Data manipulation involves altering, organizing, or managing data to make it more readable and useful. This process is essential in handling diverse forms of data, crucial for informed decision-making. Effective data analysis often relies heavily on the ability to manipulate data appropriately.In practical use, data manipulation typically involves operations like inserting, deleting, and modifying data within a database. These processes are facilitated by Data Manipulation Language (DML), a coding language designed specifically for modifying data in its database environment. A common real-world application of data manipulation is in website management, where web server logs are analyzed to identify the most viewed web pages.
by Shalaka Joshi
What is Multi-Factor Authentication (MFA)? Types and Benefits

What is Multi-Factor Authentication (MFA)? Types and Benefits

Consider how much of your life takes place on a computer or a mobile device.
by Alexa Drake
Understanding Artificial Intelligence and Machine Learning

Understanding Artificial Intelligence and Machine Learning

Artificial intelligence and machine learning are trending terms in the tech sphere that are often – and incorrectly – used interchangeably.
by Rebecca Reynoso
Let’s Talk About Cyber Law: Crime, Security, and Legislation

Let’s Talk About Cyber Law: Crime, Security, and Legislation

The gift of the internet is one loved by all.
by Mary Clare Novak