Small-Business Usability Index for Online Reputation Management | Fall 2024

Online Reputation Management Usability Index: Small-Business

Usability scores for online reputation management are shown below. The chart highlights some of the factors which contribute to a product's overall Usability score. Ease of use, administration, and adoption data is shown in the table below.

Ease of Admin
Ease of Use
Meets Requirements
Other Factors
ScoreInformation
NiceJob
Score:
9.40
Birdeye
Score:
9.16
Reputation
Score:
9.11
Podium
Score:
9.09
Reviews.io
Score:
9.05
Synup
Score:
8.95
Great Recruiters
Score:
8.91
TrueReview
Score:
8.91
Thryv
Score:
8.90
Experience.com
Score:
8.89
SOCi
Score:
8.86
ReviewsOnMyWebsite
Score:
8.85
Localo
Score:
8.83
Shopper Approved
Score:
8.69
Oggvo
Score:
8.67
EmbedReviews
Score:
8.65
Text Request
Score:
8.65
Chekkit
Score:
8.58
Social Places
Score:
8.57
HighLevel
Score:
8.41
DemandHub
Score:
8.40
Score My Reviews
Score:
8.40
EmbedMyReviews
Score:
8.33
Swell
Score:
8.33
G2
Score:
8.27
BrightLocal
Score:
8.20
Reputology
Score:
8.17
ResellerRatings
Score:
8.14
Referrizer
Score:
7.92
Snoball
Score:
7.83
ReviewTrackers
Score:
7.82
Grade.Us
Score:
7.79
Uberall
Score:
7.72
Vendasta
Score:
7.65
Bazaarvoice
Score:
7.62
AppFollow
Score:
7.49
Chatmeter
Score:
7.49
GatherUp
Score:
7.43
Yext
Score:
7.31
Sitejabber
Score:
7.26
Broadly
Score:
7.10
OutboundEngine
Score:
6.66
Trustpilot
Score:
6.26
Yotpo
Score:
6.16
Signpost
Score:
3.81

* Products are ordered by Index score. Products are ordered alphabetically if two or more products have the same Index score.

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