Grid® for Voice Recognition Software
Voice Recognition Software Definition
Voice recognition software is used to convert spoken language into text by using speech recognition algorithms. It can be used by people with disabilities, for in-car systems, in the military, and also by businesses for dictation, or to convert audio and video files into text. Voice recognition software can also be used in customer service to process routine phone requests, or in healthcare and legal for documentation processes. Voice recognition software can help companies improve communications and translate them in a data format that is easy to manage and search. More advanced solutions provide technology such as artificial intelligence or biometric voice recognition.
Some voice recognition solutions provide APIs or web services for integration into web pages or with other software, such as call center tools.
To qualify for inclusion in the Voice Recognition category, a product must:
- Include vocabularies and recognition models for a variety of natural languages
- Create and share documents containing text converted through voice recognition
- Process and translate multiple types of audio or video files
- Provide updates to language models and allow users to improve vocabularies
- Deliver adaptive features to allow the transcription of noisy speech
- Capture information by telephone, handheld recorders, or mobile devices
Voice Recognition Grid® Scoring Description
Products shown on the Grid® for Voice Recognition have received a minimum of 10 reviews/ratings in
data gathered by May 31, 2022. Products are ranked by customer satisfaction (based on user reviews) and market
presence (based on market share, seller size, and social impact) and placed into four categories on the
Grid®:
- Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: Deepgram and Microsoft Bing Speech API
- High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High Performers include: Express Scribe, AssemblyAI - Speech to Text API, Kaldi, Jasper, and LumenVox Automated Speech Recognition (ASR)
- Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: HTK, Microsoft Speaker Recognition API, Amazon Transcribe, and IBM Watson Speech to Text
- Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: Google Cloud Speech-to-Text
© 2022 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed
in any form without G2’s prior written permission. While the information in this report has been
obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy,
completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy