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Vivantio

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289 avaliações
  • Perfis 1
  • Categorias 8
Classificação média por estrelas
4.3
Atendendo clientes desde
2003
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Vivantio Reviews

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3
GN
Gregory N.
09/03/2024
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Traduzido Usando IA

O pacote "White Glove" é um "Suporte ao Cliente" de classe mundial. Vivantio está ansioso para ajudar!

Abandonamos um projeto de desenvolvimento de 3 anos no Dynamics com vários desenvolvedores em tempo integral na equipe e o substituímos pelo Vivantio em 3 semanas. Os usuários finais adoram a velocidade e a usabilidade do novo sistema Vivantio em comparação com o sistema Dynamics com o mesmo propósito de negócios. A interface web do Vivantio "Faz sentido"! Suporte ao Cliente Fantástico!
EU
Ebere U.
08/19/2024
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Fonte da Revisão: Convite do G2 em nome do vendedor
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Vivantio has significantly improved our task management and enhanced accountability

We use Vivvantio daily, and its implementation was straightforward. Once our IT team were notified and understood the brief, the integration process was seamless, The system is easy to use, making it simple to assign tasks to team members, which helps manage workloads and improve response times. The Knowledge Management featue simplifies the creation, organisation, and access of knowledge articles, improving first reaction times and efficiency. The dashboard and reporting features provide a clear view to monitor key metrics, track performance, and generate useful reports. Support for any issues has been excellent and dealt with and resolved very quickly. We have not yet fully implemented the self-service function for everyone, but we expect a considerable reduction in the amount of incoming requests by providing users with tools to handle common queries themselves.
Louis G.
LG
Louis G.
08/09/2024
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Easy to Use With a lot of features

Vivantio delivers a highly effective solution that excels in usability and feature richness. Its intuitive design, coupled with powerful tools and capabilities, makes it a top choice for organizations seeking a dependable and easy-to-manage platform. Whether you’re a small business or a large enterprise, Vivantio’s thoughtful features and user-friendly approach will likely meet—and exceed—your expectations.

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HQ Location:
Boston, MA

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@Vivantio

What is Vivantio?

Founded in 003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

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Ano de Fundação
2003