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Velaris

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93 avaliações
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4.6
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Velaris Reviews

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Profile Name
Star Rating
73
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Anthony Y.
AY
Anthony Y.
Computer Science and Artificial Intelligence at IE University
07/16/2024
Avaliador validado
Fonte da Revisão: Orgânico

A great tool to help your CS Department

As a CSM it is always important to know how your custumers are and, where in there lifecylce they find themslefs and who us taking care of them. Velaris is a tool that helps me do all of that and keep good tabs and relastions with my custumers.
João S.
JS
João S.
Economist; Hospital Administration Student; Volunteer
07/12/2024
Avaliador validado
Fonte da Revisão: Orgânico

Velaris is the key to successful and efficient CS teams

Velaris has allowed us to stay one step ahead of our customers: we always know the health and pulse of each of our clients, we now have much more standardized and efficient onboarding processes and our communications have never been more consistent. Velaris has allowed us to automate redundant tasks (which, in turn, has saved us a lot of time and made our team more efficient), and, overall, it has provided us with a bird’s eye view of our accounts. If your CS team is growing/ your CSMs are stressed, trying to make sense of their client’s health, I’d highly suggest trying out the platform.
Rachel U.
RU
Rachel U.
Senior Client Success Manager
07/08/2024
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Orgânico

Fit for purpose!

Our CSM is very responsive. It feels cusom built for our organization. It's more fit for purpose than traditional tools. I am able to see more information in one place across more clients than I have from previous tools.

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What is Velaris?

Velaris is the all-in-one customer platform that helps you position customers for success and sets your operational cadence in place. Understanding your customers has never been this easy, or, dare we say it, fun.

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