O portal da web é fácil de usar e a equipe é muito prestativa em explicar como encontrar exatamente as ferramentas e os resultados de que você precisa. Ele também fornece ótimos gráficos que realmente demonstram os efeitos do seu programa na cobertura e no engajamento social.

The multiple visual based reporting options

I like the power and usability of the technology -- there is a lot you can do in Talkwalker, and since it's all centralized in one location, it's easy to see how the media mentions you search for become actionable insight. As a communications firm, this is valuable for our clients. Part of my job involves training the rest of my company on the tool, and it is incredibly user-friendly -- much more so than our previous monitoring tool, which most coworkers disliked using. I've also had great experiences with their customer services -- in addition to really understanding their technology, responses are prompt, helpful, and resolve issues quickly. Additionally, if someone doesn't know the answer, they will find someone who can.