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SupportLogic

Mostrar detalhamento de classificação
4.6 de 5 estrelas
23 avaliações
  • Perfis 1
  • Categorias 2
Classificação média por estrelas
4.6
Atendendo clientes desde
2016

Profile Name

Star Rating

20
4
0
0
0

SupportLogic Reviews

Review Filters
Profile Name
Star Rating
20
4
0
0
0
David V.
DV
David V.
Sr. Manager, Technical Solutions Engineering at Databricks
10/27/2022
Avaliador validado
Fonte da Revisão: Orgânico

My 3 year experience

|SupportLogic
I like the console and alongside that Alerts to keep on top of it in realtime. I also like looking into the customer board it really helps to keep on top of our top customers.
JW
Jennifer W.
10/27/2022
Avaliador validado
Fonte da Revisão: Avaliação Orgânica do Perfil do Usuário

SupportLogic enables a more proactive approach to support

|SupportLogic
SupportLogic allows us to be more proactive and stay ahead of issues before they become larger. It also provides great insights as to where our team may need more enablement or we may need to evaluate if our internal processes are in the way of a better customer experience. The integration with Slack really helps us make a more seamless experience for users and react even more quickly to alerts as well.
HE
Heather E.
10/27/2022
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Orgânico

The SupportLogic team is great and the product is super helpful.

|SupportLogic
Escalation predictions and sentiment scores are beneficial.

About

Contact

HQ Location:
San Jose, California

Social

@SupportLogicInc

Details

Ano de Fundação
2016