A equipe da Relokia conseguiu personalizar o suporte padrão para aprimorar os campos de dados que eu precisava ao migrar do Freshservice para o Jira Service Management. Movemos duas equipes diferentes em duas migrações separadas e tudo foi muito tranquilo, incluindo nossa migração inicial e nossa migração delta para capturar quaisquer mudanças intermediárias durante o go live. O suporte deles esclareceu quaisquer dúvidas que eu tinha e tudo pôde ser monitorado durante a transferência. A funcionalidade de demonstração foi útil para entender exatamente como seria o trabalho final de migração.

Eles têm uma migração de demonstração que é fundamental para dar a você a impressão de como será a migração completa dos dados. Eles executaram a migração principal em algumas horas e foi feita de forma impecável. A interface do site é nada menos que incrível. A atenção aos detalhes é evidente tanto na UI/UX quanto no procedimento de migração e na forma como os dados são tratados.

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