Migramos para o Qualified após uma experiência difícil com outra plataforma. O Qualified cumpriu todas as suas promessas e nossa CSM Jennifer tem sido incrível em cada etapa do caminho. Ela é sempre muito conhecedora, feliz em nos ajudar a criar novas regras, nos explicar quaisquer mudanças propostas e é muito responsiva. Sua integração com o Salesforce também foi uma grande vitória. Ao trazer o Qualified, conseguimos construir credibilidade com nossas equipes internas. A implementação foi direta e Jennifer nos guiou em cada etapa. 10/10 recomendo o Qualified e a Jennifer.

Qualified offers a lot out of the box for chat and then some. Integrations are fairly straightforward, but what really stands out is the way Qualified goes about implementation. Their team is 100% in your court and is not just trying to shovel you software.

Qualified has improved our ability to track and engage with website visitors in real-time. The platform provides valuable insights into visitor behavior and firmographic data which has been instrumental in generating qualified leads, influencing our pipeline for our sales team, and optimizing our marketing efforts to drive more targeted, meaningful interactions. We’ve also added Piper to our team, handling all inbound traffic on our website. She’s been a game-changer in saving our sales team time, and assures that every visitor is attended to providing the right type of experience depending on where they’re at in their buyers journey. A key factor in our success with Qualified has been Kalyn from the Qualified team. She played an essential role in ensuring a smooth implementation, addressing our many questions, and continues to help us leverage the platform to its fullest capabilities. Her expertise and support have been invaluable, and we would not have achieved the same level of success without her.