Recentemente, começamos a utilizar o Qualified e tem sido uma experiência extremamente positiva. Já vimos ótimos resultados com nosso chatbot de IA. Nossa CSM, Lily Weller, garantiu que nosso processo de integração fosse tranquilo. Além do processo de integração e treinamento, Lily é incrivelmente responsiva e está constantemente nos ajudando a encontrar novas maneiras de alcançar nossos objetivos e aproveitar ao máximo a plataforma Qualified.

Qualificado é um parceiro excepcional! Eles estão constantemente lançando recursos inovadores projetados com as necessidades dos clientes em mente. Sua capacidade de lidar perfeitamente com alguns dos nossos desafios de roteamento mais difíceis tem sido um divisor de águas para nossa equipe. Além disso, o suporte ao cliente deles é de primeira classe—sempre responsivo, conhecedor e prestativo.

What I like best about Qualified is its combination of product quality, seamless integrations, and an outstanding Customer Success Team. From initial configuration to rollout for our Sales team, the platform has delivered exactly as advertised—quickly and reliably. That kind of dependability is rare in today’s software market. Qualified's new AI Agent technology, Piper, has made remarkable strides over the past year, and I’m thrilled with the results we’re seeing so far. Qualified is continuously innovating to deliver features that enhance engagement and outcomes. Regarding integration, Qualified is easy to work with—especially on Salesforce. Since it’s natively built to run on the Salesforce platform, the seamless integration allows us to maximize efficiency. We’ve also successfully integrated HubSpot and 6sense, which has further streamlined our marketing and sales workflows. Finally, the Customer Success Team is simply world-class. Brittany, our CSM, feels like an extension of my team. This is the second business where I’ve had the privilege of working with her, and she’s consistently a delight—friendly, knowledgeable, and immensely capable. She truly elevates the entire Qualified experience.