The day that our silent auction was scheduled to go live, I realized that our supporters were having technical difficulties - they were unable to access the silent auction items! It was almost 5 PM when this was brought to our attention, and I was panicked, how were we going to fix this!! I quickly called OneCause support and explained our situation. Answering on the other end was Tamra, who helped set me at ease, and talked me through the steps of resolving our technical difficulties for our users. I was so, so grateful for Tamra's upbeat attitude and patience as I rambled through my problem. Her can-do confidence and genuine kindness were much needed as I delt with this after hours "emergency." Tamra, thank you for your help and support!!

OneCause fornece suporte como nenhuma outra plataforma. Os cursos, webinars, suporte virtual, recursos integrados e mais ajudam nossa organização com grandes eventos e arrecadação de fundos ao longo do ano. OneCause adiciona consistentemente recursos que nos permitem manter atualizadas nossas práticas de arrecadação de fundos e nossa base de doadores.

Eu aprecio muito os guias no site que me ajudam a resolver problemas rapidamente quando estou confuso ou tentando navegar em algo que estou aprendendo. Também aprecio poder conversar diretamente com alguém do atendimento ao cliente que resolverá problemas para mim de forma rápida.