I appreciate the powerful customisation features in Mojo Helpdesk, such as those for notification emails, ticket forms, and even the helpdesk portal that customers see. Our support desk is ever-changing, and this customisability gives us confidence that Mojo Helpdesk can perform for us whatever the weather - I know there is much potential in the available customisation that we have not yet delved into. The advanced search features & results have significantly improved, and I was pleased to see an option added to display custom field values in the results list - something I had asked about a while back. A significant UI overhaul this year resolved some odd behaviour I was seeing and brought in more enhancements - all good signs that Mojo Helpdesk is maintained by a skilled and dedicated team.

You can go and find all orders completed or need to get compelted.

É muito fácil de usar e permite que você navegue pelo aplicativo com facilidade também. Permite que você acesse o ticket quantas vezes for necessário se você for o criador inicial do ticket.