I like how easy it is to navigate! Super smooth

The ability to download email reports for the diferent types of situations

The Customer Service is great when you open a ticket. I also think the user interface is easy to use. The amount of information you receive on a Bulk Job, for instance, is very helpful. As a user of MessageGears, it allows me to provide great customer service by conveying due diligence in the server to see what is occurring with our customer's emails.