It can be difficult to coordinate across departments and keep our privacy efforts in sync while still scaffolding our new product offerings moving forward on the development front. Customer privacy is very important in our industry when we build products to support their needs. Ketch helps us stay within the bounds of the law and Ketch has helped us to feel confidence that we are on track to build responsible products.

KETCH's customer service is one of the best we've worked with. They provide personalized service and immediate assistance to resolve any reported issues.

I have been blown away by Ketch. Ketch's customer service is the BEST! I worked with other privacy vendors and this company was offering a white glove service compared to other competitors. They were responsive to our questions, made holistic product changes based on our unique use cases, and helped us troubleshoot issues when the team ran into them. I also really appreciated that their product included additional features that were NOT required by legal or regulatory requirements. They had features that provided value to a privacy program. Lastly, I really appreciated how simple the user interface was to use and the support articles that are available. It was a quick and smooth transition compared to other vendors where there was a lack of intuitiveness to the tools and documentation to help implement. I would recommend working with them 100% of the time as they will be valueable partners as both your privacy program matures and the Ketch product matures in parallel.