We reviewed multiple chatbot providers and found Ivy.ai to have the best bot. The best feature is that it crawls your website for information, and becomes smarter over time. Other bots we saw were designed so that you had to write the questions and answers yourself to make the bot smarter. We've also liked the reporting screens, as we've been able to gather data on how many people interact with the bot and what questions are being asked.

Eu adoro a IA do Ivy Chat. Enquanto atualizo as FAQ's para o nosso departamento, sei que a IA está incorporando tanto minhas perguntas quanto respostas em seu banco de dados para melhor atender os estudantes. Eu também adoro poder passar a conversa ao vivo para outro membro da equipe que possa estar mais versado no assunto em questão.

I appreciate all the customizations available that allow me to cater the knowledge to our students, to best support them. I think we have been able to better service our students, direct them to our website, our application, or a live agent to chat!