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incident.io

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174 avaliações
  • Perfis 1
  • Categorias 1
Classificação média por estrelas
4.8
Atendendo clientes desde
2021

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163
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incident.io Reviews

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Profile Name
Star Rating
163
11
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0
Péter B.
PB
Péter B.
Technical Area Leader at Emarsys
06/24/2024
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Orgânico

Helps our dev-ops team to focus on the important things

We can utilise all the best pratices that this is built around. Amazing onboarding experience, really good catalog editor and integration options. We got all our questions answered by support really fast, and during the implementation consultancy we solved all our usecases.
Krisztián K.
KK
Krisztián K.
Technical Area Lead at Emarsys
06/24/2024
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Orgânico
Traduzido Usando IA

Uma ferramenta perfeita para incentivar o empoderamento interno e construir confiança externa

Sua interface intuitiva é fácil de integrar e ajuda os desenvolvedores em seu trabalho diário, enquanto fornece transparência suficiente para a gestão. A equipe é fantástica e acredita em seu produto, e nos ajuda ativamente a dar nossos primeiros passos em direção a um mundo melhor.
KK
Kavitha K.
06/10/2024
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Orgânico

Exceptional customer support and time saving automation

Using incident.io has significantly streamlines our incident management process. The tool's ability to auto-populate incident documentation has saved us good amount of time, allowing our team to focus on resolving issues rather than on adminstrative tasks. One of the standout aspects of Incident.io is its exceptional customer support. Their guidance ensured that we could maximize the tool's potential. Need to mention Lucy Jennings who helped the most and always available making sure we get what we looking for. Her presence in the incident team made things incredibly helpful and better, kudos to Lucy. Overall, incident.io has been a great product for our incident management workflow, combining powerful automation with great support to deliver an outstanding user experience.

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HQ Location:
New York, US

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@incident_io

What is incident.io?

incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process.incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.

Details

Ano de Fundação
2021